Effective date: 11 November 2026
InStock is a mobile application that watches product pages you choose and alerts you when an item is back in stock or its price changes.
This Privacy Policy explains how the InStock team (“InStock”, “we”, “our” or “us”) collects, uses, shares and protects your personal data when you use the InStock app, its notifications and related websites (the “Service”). It also explains your rights and how to exercise them. More information about your rights is set out in Section 6 (“Your Rights and Choices”).
We process personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679, the “GDPR”), the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978 “Informatique et Libertés”) and other applicable data protection laws.
The InStock team is responsible for the processing of your personal data described in this Policy. For any question or request, contact us at privacy@getadveno.com.
To provide alerts, our systems retrieve the public product pages you choose to watch and extract information such as the product name, image, price and availability. This page content concerns products, not you. Your account details are not included in the requests used to read product pages.
We do not collect your payment card details, your contacts, your photos, your precise location, or any special categories of personal data (such as health data). We do not use the device advertising identifier.
We use personal data only for the purposes below, each relying on a legal basis under Article 6 of the GDPR.
| Purpose | Data used | Legal basis |
|---|---|---|
| Create and manage your account; authenticate you | Account and identity data, device data | Performance of a contract (Art. 6(1)(b)) |
| Watch your chosen product pages and send restock and price alerts | Watched items, preferences, notification token | Performance of a contract |
| Manage your subscription and verify your access | App Store subscription data, account identifier | Performance of a contract |
| Operate the Referral Program and promotional codes, and prevent abuse | Referral data, hashed token, promotional code data | Performance of a contract; legitimate interests (preventing fraud) |
| Send optional tips and offers | Preferences, notification token | Consent (Art. 6(1)(a)), which you can withdraw at any time in the Profile screen |
| Respond to your requests and provide support | Communications, account data | Performance of a contract; legitimate interests |
| Measure and improve reliability, performance and features | Usage, analytics and diagnostic data | Legitimate interests (Art. 6(1)(f)) in providing a reliable, useful Service. You may object (see Section 6) |
| Ensure security, detect and prevent fraud and misuse | Log data, account data, usage data | Legitimate interests; legal obligation |
| Comply with legal, tax and accounting obligations, and respond to lawful requests | Subscription and transaction data, communications | Legal obligation (Art. 6(1)(c)) |
| Establish, exercise or defend legal claims | Any relevant data | Legitimate interests |
Automated decision-making. We do not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you. Automated tools are used only to read product pages and to detect technical abuse.
We share personal data only as described below. We do not sell your personal data and we do not share it for cross-context behavioural advertising.
A list of the categories of our processors and their locations is available on request at privacy@getadveno.com.
Some of our service providers are located, or process data, outside the European Economic Area (EEA), including in the United States. Where personal data is transferred outside the EEA, we ensure an adequate level of protection by relying on:
You may obtain more information about these safeguards, or a copy of them, by writing to privacy@getadveno.com.
Subject to the conditions set by the GDPR and French law, you have the following rights:
In-app controls. You can delete watched items at any time, manage optional messages and quiet hours in the Profile screen, manage notification permissions in your iPhone settings, and delete your account directly in the app. Account deletion removes your account and associated data from our active systems, subject to Section 7.
How to make a request. Email privacy@getadveno.com from the address linked to your account. We may ask for information to verify your identity before acting on a request. We will respond within one month of receipt. This period may be extended by two further months for complex or numerous requests, in which case we will inform you. Exercising your rights is free of charge unless a request is manifestly unfounded or excessive.
Right to lodge a complaint. If you believe that our processing of your personal data infringes data protection law, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement. In France, the competent authority is the Commission Nationale de l’Informatique et des Libertés (CNIL), www.cnil.fr. We would, however, appreciate the opportunity to address your concerns first.
We keep personal data only for as long as necessary for the purposes described in this Policy:
| Data | Retention period |
|---|---|
| Account data and watched items | For as long as your account is active. Deleted when you delete a watched item or your account |
| Price and availability history | Associated with your watched items for as long as they exist; may be kept afterwards in aggregated or anonymised form |
| Notification token | Until it is replaced, becomes invalid, or your account is deleted |
| Usage and analytics data | Up to 25 months from collection, then deleted or anonymised |
| Server logs | Up to 12 months, for security purposes |
| Support communications | Up to 3 years after the last exchange |
| Subscription and transaction records | Up to 10 years, as required by French accounting and tax law |
| Referral and anti-fraud records | For the duration of the Referral Program and up to 3 years afterwards, to prevent abuse and handle disputes |
When data is no longer needed, we delete it or irreversibly anonymise it. Data may be kept longer where required by law or to establish, exercise or defend legal claims. Backups are overwritten on a rolling basis.
We implement appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, disclosure, alteration or destruction. These include encryption of data in transit (HTTPS/TLS), access controls that scope each user’s watched items to their authenticated account, restricted administrative access, and the separation of account data from the requests used to read product pages. No system is completely secure, but if a personal data breach is likely to result in a risk to your rights and freedoms, we will notify the competent authority and, where required, you.
Users under 15 in France need the consent of a parent or guardian for the processing of their personal data, and purchases are subject to Apple’s family and purchase rules.
The app does not use advertising cookies or cross-app tracking technologies, and does not request App Tracking Transparency permission. The app stores a small number of technical identifiers on your device (for example, a random installation identifier and your preferences) that are strictly necessary to provide the Service. Our web pages use only strictly necessary technical storage.
The Service contains links to retailer websites and other third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing them with any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service or the law. We will update the effective date at the top of this page and, if changes are material, notify you through the app or by other appropriate means before they take effect.
For any question about this Privacy Policy or our handling of personal data:
For general help with the app, contact support@getadveno.com. For legal notices, contact legal@getadveno.com.