Effective date: 11 November 2026
These Terms of Use (the “Terms”) govern your access to and use of the InStock mobile application, together with any related websites, notifications, features, content and services (collectively, the “Service”). The Service is provided by the InStock team (“InStock”, “we”, “our” or “us”).
These Terms form a binding agreement between you and us. By creating an account, purchasing a subscription or otherwise using the Service, you confirm that you have read, understood and accepted these Terms. If you do not agree, you must not use the Service.
Key points at a glance
InStock is developed and operated by the InStock team. You can reach us at any time by email, using the addresses in Section 20 (“Contact”).
2.1 Minors. Users under 15 in France need the consent of a parent or guardian for the processing of their personal data, and purchases are subject to Apple’s family and purchase rules.
2.2 Account registration. To use the Service you must create an account using one of the sign-in methods offered in the app (for example, Sign in with Apple or a supported third-party sign-in). You agree to provide accurate information and to keep it up to date.
2.3 Account security. You are responsible for all activity under your account and for keeping your device and sign-in credentials secure. Do not share your account with anyone else. Notify us promptly at support@getadveno.com if you suspect unauthorised access.
2.4 One person, one account. Accounts are personal and non-transferable. Creating multiple accounts to obtain promotional benefits, referral rewards or complimentary access is prohibited.
3.1 What InStock does. InStock allows you to submit links to publicly accessible product pages on third-party retailer websites (“Watched Items”). The Service periodically checks those pages and notifies you when an item appears to come back in stock, when its price changes, or when another event you have chosen occurs. The Service may also display a price history, a product image or a category icon, and a “Buy” button that opens the retailer’s own website.
3.2 What InStock does not do. InStock does not sell, reserve, purchase or deliver any product. We do not process payments for retailer purchases, we do not hold inventory, and we do not act as an agent or reseller for any retailer. Any purchase you make is a contract solely between you and the retailer, under the retailer’s own terms.
3.3 Best-effort monitoring. Checks are performed at intervals and depend on the availability and structure of third-party websites. Alerts are provided on a best-effort basis. We do not guarantee that you will be notified of every restock or price change, that a notification will arrive at any particular time, or that an item will still be available when you open the retailer’s page.
3.4 Automated processing. To read product pages, the Service uses automated systems, which may include machine-learning tools. Their results can occasionally be wrong. See Section 7.
3.5 Limits. We may set reasonable limits on the number of Watched Items, the frequency of checks or the supported websites, and we may change those limits to protect the reliability and security of the Service.
4.1 Subscription required. InStock does not offer a free tier. Access to the Service requires an active paid subscription, unless we have granted you complimentary access (see Sections 5 and 6).
4.2 Plans. We currently offer a Monthly plan and a Yearly plan. The price, billing period and any introductory offer or free trial are shown to you in the app and on the App Store confirmation sheet before you buy.
4.3 Payment through the App Store. All subscriptions are sold and billed by Apple through the App Store, using the payment method linked to your Apple Account. We do not receive or store your card or bank details. Applicable taxes are included or added as shown by Apple.
4.4 Automatic renewal. Your subscription renews automatically at the end of each billing period, for the same duration and at the then-current price, unless you turn off automatic renewal at least 24 hours before the end of the current period. Your Apple Account will be charged for renewal within the 24 hours before the current period ends.
4.5 Free trials and introductory offers. If a free trial or introductory price is offered, it will convert automatically into a paid subscription at the standard price at the end of the offer period unless you cancel at least 24 hours before it ends. Eligibility for trials and offers is determined by Apple and may be limited to one per Apple Account.
4.6 Price changes. We may change subscription prices from time to time. Apple will notify you in advance of any price increase as required by its rules and by applicable law, and where required your consent will be requested. If you do not agree to a new price, you may cancel before it takes effect.
4.7 Cancellation. You can cancel at any time in Settings > your name > Subscriptions on your iPhone, or from the “Manage subscription” link in the app. Cancellation stops future renewals. You keep access until the end of the period you have already paid for.
4.8 Refunds. Because purchases are processed by Apple, refund requests must be submitted to Apple at reportaproblem.apple.com and are decided by Apple under its policies. We cannot issue refunds for App Store purchases directly. Nothing in these Terms limits any refund right you have under mandatory consumer law.
4.9 Right of withdrawal (EU/EEA and UK consumers). If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you may have a statutory right to withdraw from a distance contract within 14 days. Where you expressly request that the Service begin immediately and acknowledge that you lose your right of withdrawal once the digital service has been fully provided, that right may be limited as permitted by law. Withdrawal requests for App Store purchases are handled by Apple through reportaproblem.apple.com. You may also write to us at support@getadveno.com and we will help you.
4.10 Restoring purchases. If you change device or reinstall the app, use “Restore Purchases” in the Profile screen while signed in with the same Apple Account.
5.1 Availability. We may from time to time offer a referral program (the “Referral Program”). The Referral Program is available only when it is shown as active in the app. We may suspend, change or end it at any time, without affecting rewards already confirmed as applied.
5.2 How it works. When the Referral Program is active, a subscriber may share a personal referral code. A referral is counted as “Qualified” only when a different person, who is a new InStock user: (a) installs the app; (b) enters the referral code before subscribing; (c) adds at least one product link that the Service reads successfully; and (d) purchases and pays for their own Monthly or Yearly subscription. Free trials, discounted test purchases, refunded or reversed purchases and legacy or discontinued plans do not count.
5.3 Reward. A referrer with an active paid Monthly or Yearly subscription who accumulates three (3) Qualified referrals becomes eligible for one (1) free year of InStock. The reward can be earned once per person and per account only. It has no cash value, cannot be transferred, exchanged or combined with other complimentary access, and is applied only after we have verified it and the referral status in the app shows it as applied.
5.4 Fair use. Self-referrals, referrals between accounts controlled by the same person or household for the purpose of obtaining a reward, the use of fake identities, paid advertising using our brand, spam and any other abuse are prohibited. We may withhold, cancel or reverse any reward obtained in breach of these Terms.
5.5 Privacy. We do not send referral invitations by email on your behalf and we do not share the identity of the referred person with the referrer. See our Privacy Policy for details.
We may provide complimentary or promotional access to the Service, for example through partner or creator codes. Such access is personal, may be limited in time, has no cash value and may be withdrawn if it is misused. When it expires, continued access requires a paid subscription.
7.1 Third-party data. Product names, images, prices, currencies, stock status, variants and other information displayed in the Service (“Retailer Information”) are obtained from third-party retailer web pages that you choose to watch, or are derived from them by automated means.
7.2 No guarantee of accuracy. Retailer Information may be delayed, incomplete, out of date, wrongly interpreted or inaccurate. A retailer may change its prices, stock or page layout at any moment, apply regional pricing, or show different information to different visitors. Always confirm the price, availability, delivery terms and seller on the retailer’s own website before making a purchase.
7.3 No affiliation. InStock is independent. We are not affiliated with, endorsed by or sponsored by any retailer or brand that appears in the Service. Trademarks, product names and images belong to their respective owners and are shown only to identify the product you chose to watch.
7.4 Retailer relationship. Any purchase, delivery, return, warranty or dispute concerning a product is solely between you and the retailer. We are not responsible for the retailer’s products, services, websites, terms or conduct.
7.5 The “Buy” button. The “Buy” button simply opens the retailer’s own product page in your browser. Any purchase is then made directly with the retailer.
You agree not to, and not to help anyone else to:
9.1 Your submissions. You are responsible for the product links, target prices, preferences and any feedback or messages you send us (“Your Content”). You confirm that you have the right to submit Your Content.
9.2 Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process and use Your Content solely to provide, maintain, secure and improve the Service, for the duration of your use of the Service and any legally required retention period thereafter.
9.3 Feedback. If you send us suggestions or feedback, you agree that we may use them freely to improve the Service, without any obligation to you.
The Service, including the app, its software, design, logos, the InStock name, texts and graphics (excluding Retailer Information and Your Content), is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms and an active subscription, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to download and use the app on Apple devices that you own or control, for your personal, non-commercial use. All rights not expressly granted are reserved.
The Service relies on push notifications. You can manage notification permissions in your device settings and message preferences in the Profile screen. Back-in-stock and price alerts are core service messages. Optional tips and offers are sent only if you turn them on, and you may turn them off at any time. We may also contact you about your account, security, billing or changes to these Terms.
Our handling of personal data is described in our Privacy Policy. By using the Service you acknowledge that we will process your personal data as described there.
We continuously develop the Service and may add, change or remove features. We will not make changes that materially reduce the core features of a paid subscription during the current billing period without a valid reason, such as legal, security or technical requirements, or a change by a third-party website. If we decide to permanently discontinue the Service, we will give you reasonable advance notice. The Service may occasionally be unavailable for maintenance, updates or reasons beyond our control.
14.1 By you. You may stop using the Service at any time and delete your account from the Profile screen in the app. Deleting your account does not cancel an App Store subscription: please cancel it in your Apple Account settings as well.
14.2 By us. We may suspend or terminate your access, with notice where reasonably possible, if you materially breach these Terms, if required by law or by a competent authority, or if your use creates a security, legal or abuse risk for us, other users or third parties. If we terminate for a reason other than your breach, you may be entitled to a pro rata refund of prepaid unused fees, in accordance with applicable law and Apple’s processes.
14.3 Appeals. If you believe your account was restricted in error, contact support@getadveno.com and we will review your request.
14.4 Effect. Sections 7, 9.3, 10, 15, 16, 17, 19 and any provisions which by their nature should survive will survive termination.
To the maximum extent permitted by applicable law, the Service and all Retailer Information are provided “as is” and “as available”. We do not warrant that the Service will be uninterrupted, timely, secure or error-free, that alerts will be delivered, or that Retailer Information will be accurate or complete. Nothing in these Terms excludes or limits the legal guarantees of conformity that consumers benefit from under the French Consumer Code (Code de la consommation) or other mandatory law of their country of residence.
16.1 To the maximum extent permitted by applicable law, we will not be liable for any indirect or consequential loss, or for any loss of profits, revenue, business opportunity, data or goodwill, or for any loss arising from: a missed, late or inaccurate alert; inaccurate Retailer Information; the unavailability of a product; a purchase you made or did not make; or the acts, omissions, products or websites of retailers or other third parties.
16.2 To the maximum extent permitted by applicable law, our total liability to you for all claims relating to the Service in any twelve-month period is limited to the amount you paid for the Service during that period.
16.3 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or wilful misconduct, for gross negligence, or for any other liability that cannot be limited or excluded under applicable law. If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to act with reasonable care.
17.1 Governing law. These Terms are governed by French law. If you are a consumer residing in another country, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence.
17.2 Amicable resolution. Before starting any proceedings, please contact us at legal@getadveno.com so that we can try to resolve the dispute amicably.
17.3 Consumer mediation. In accordance with Articles L.612-1 et seq. of the French Consumer Code, if you are a consumer and your written complaint to us has not been resolved, you may refer the dispute free of charge to a consumer mediator. You can ask us at legal@getadveno.com for the mediator’s contact details.
17.4 Courts. Failing an amicable solution, any dispute will be submitted to the competent French courts, subject to any mandatory rules giving consumers the right to bring proceedings in the courts of their place of residence.
18.1 These Terms are concluded between you and us only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the app and its content.
18.2 Your licence to use the app is limited to use on Apple-branded devices you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions.
18.3 Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
18.4 Apple is not responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
18.5 If a third party claims that the app infringes its intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
18.6 You confirm that you are not located in a country subject to a government embargo or designated as supporting terrorism, and that you are not listed on any government list of prohibited or restricted parties.
18.7 Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you as a third-party beneficiary.
19.1 Changes to these Terms. We may update these Terms to reflect changes in the law, in the Service or in our business. We will notify you of material changes in advance through the app or by other reasonable means. If you do not agree with the updated Terms, you may stop using the Service and cancel your subscription before the changes take effect. Continued use after the effective date means you accept the updated Terms.
19.2 Entire agreement. These Terms, together with any additional terms shown to you for specific features, form the entire agreement between you and us regarding the Service.
19.3 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
19.4 No waiver. Our failure to enforce any right is not a waiver of that right.
19.5 Assignment. You may not transfer your rights under these Terms. We may transfer our rights and obligations to a successor entity, provided this does not reduce your rights as a consumer.
19.6 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
19.7 Language. These Terms may be provided in several languages. In case of inconsistency, the English version prevails, unless mandatory law requires otherwise.
| Topic | Contact |
|---|---|
| Account, subscription and technical help | support@getadveno.com |
| Personal data and privacy requests | privacy@getadveno.com |
| Legal notices, intellectual property and disputes | legal@getadveno.com |